FAQ

An organization is an organic structure that consists of a group of members to perform some given tasks. In TeamWise, an organization is a place where you will have all your employee details like employee name, department name, designation of each employee, location, department and employee tree and everything that is associated with your company profile.

• Go to 'Configuration' at the top of the page.
• Click 'Company Info' under 'Configuration'.
• Hit on Edit Company Profile link and select the desired Date Format.
• Modify the Date format by making selection through drop down.
• Click 'update' button at the bottom of the page.

• Go to 'Configuration' at the top of the page.
• Click 'Company Info' under 'Configuration'.
• Hit on Edit Company Profile link.
• Choose the image file from your computer.
• Click 'update' button at the bottom of the page.

• The Landing page for all employees is Bulletin Board.
• On Bulletin Board hit on Organization icon on left side under the user details.
• The Hierarchy can be viewed in two ways;
  • My Hierarchy
  • Organizational Hierarchy

In TeamWise, there is only one default user role: Admin. You can create the other roles as per the requirement and edit their permissions too at any point of time. You cannot edit the role name and permissions of Admin.

You can add N number of users in your TeamWise Account in other words there is no limit on number of users.

• Go to 'EIM' at the top of the page.
• Click 'Add New Employee' link on the top right corner of employee listing.
• Assign the created User Roles to the new added employee along with activating the employee.
• On submitting the Add New Employee form the User can be assigned an account.
• Any user's account can be activated or deactivated from the User Configuration page under Configuration Module.

The Account of Terminated Employees gets disabled when their Relieving or Termination Letter is generated.

To mark an employee as terminated, follow the steps below.

• Go to 'EIM' and click the 'Exit Request' link.
• Raise an Exit Request for an employee with appropriate type of Separation.
• Get Approvals of Exit and disassociate employee from the ongoing processes.
• Capture Exit Feedback
• Generate Letter (Termination or Relieving)

No, not necessary. You need to fill in the details only for mandatory fields like employee email ID, first name and last name etc. Later, you can update the other fields. The Employee ID or Code is generated automatically by the system based on code format set at the time of configuration.

Ex-employees are former employees of the organization who have been resigned, terminated or deceased. You can view the list of ex-employees as follows:

• Go to 'EIM' at the top of the page.
• Click Search link and Check the Include Terminated Employees check box
• Hit on Search button the list of all the employees including Terminated Employees.
• Alternatively you may perform Consolidated Search under Reports section.

TeamWise uses several methods to capture the attendance for employee;

• Biometric Device Integration
• Manual Punch In-Punch Out
• Excel Upload
• Attendance Entry by Attendance Manager

Yes, TeamWise manages and accommodates your Overtime and Holiday Payment Policies effectively.

You can define shifts of employees on Location and Department basis. Also, you can define shifts and shifts offs on per employee basis through TeamWise Roster.

Yes, TeamWise boasts graphical as well as statistical reports which are precise and easy to understand. The reports can be extracted on per employee basis too.

TeamWise is designed and developed keeping in mind that Leave Policies are something which may vary from Organization to Organization. Thus, you can create Leaves and configure the leave rules.

You may follow following steps to configure Leaves:

• Go to Leave module and hit on Define Days Off
• Create Holidays and Define Shift Offs along with their Payment settings
• Now go to Leave Types and create leaves and define leave rules.
• Publish leaves to employees.
• To configure Other Leaves such as Maternity Leave, Comp off etc. hit on Other Leave settings side tab on Leave Types page.

After you have published the leaves, it gets credited to user accounts based on the rules defined. The leaves can be applied through Apply Leave page in Leave module. User can select the leave type which one wishes to utilize. The leaves applied are then subjected to approval by HR Manager or Immediate Heads.

The Leave once approved gets the marked on the employee's attendance page as soon as script for attendance is run. On rejection the Leave balance of User remains same as it was before applying the leave.

The Holidays can be defined on Location and Department combination basis. The Holidays can be made Restricted too and for them rules can be managed separately.

Yes, TeamWise allows you to manage leaves on Calendar Year and Financial Year basis. This is one time configuration and you may choose one of the ways to mange leaves.

TeamWise is an effective tool for executing Appraisal process. It utilizes the popular Balance Score Card technique in the process.

Performance Appraisal through TeamWise is a 360 Degree process. You can configure the reviewing participants while invoking the Appraisal.

By TeamWise appraisal you get the full configurability in terms of defining KRA, Appraisal Cycles and Invoking of Appraisal.

TeamWise provides you a complete recruitment cycle which includes following steps;

• Configuring the Resource Requestors
• Managing the flow of Approval of Resource Requests generated by the configured Requestors.
• Creating Vacancies according to Resource Requests approved and finalized Headcount Budget.
• Allocation of every Vacancy to a Hiring Manager
• Extracting Applicants from Web Portals and maintaining Applicant Profiles.
• Sharing Applicant Profiles with Resource Requestors.
• Campus Recruitment
• Online Tests and Performance monitoring of candidates.
• Submission of Interview Assessment and Evaluation feedbacks by the Hiring Managers and Executives.
• Creating and Managing the Referral Cycles.
• Track of Referrals by any User.
• Referral Bonus Payment.

Yes, TeamWise enables you to create an Applicant Profile and Account, and manage them too. If Applicants are given TeamWise Accounts they can complete their profiles and can upload the desired documents.

Yes, TeamWise enables you to post the Job feeds and sync the applicant profiles with the social websites.

TeamWise has Complaint center through which employees can report their grievances to the related department's representative. Key features of TeamWise Complaint Center are;

• Complain representatives on the basis location and department combination.
• History is maintained and captured through comments
• Proper mailing and SMS alerts for the action taken on any complaint.
• The reminder facility.
• Exporting facility to extract the Complain History.
• Assigning of complaints by representatives to the team mates.

TeamWise Feedback Management System helps you to create feedback forms with best configurability and publish them. The prime features are;

• Create Feedback forms with N number of questions.
• Any feedback form can be published to selected users.
• Conduct Survey or Feedback process again and again automatically by defining Recursive Cycle.
• Compare the any two surveys.
• Flexibility to users for posting Suggestions along with every Feedback question asked.
• Graphical as well as Tabular reports.
• Per question analysis and Overall Organization analysis of every survey or feedback process executed.

TeamWise has following features which can help you circulate important information to employees in cost effective way;

• TeamWise News Manager
  • Set the news content title etc.
  • Mark news active in active
  • Select the viewers of the news.
• Internal Personal and Bulk Messaging system
• Bulk SMS system

Yes, TeamWise comes with over 180 email and message notifications generated on different user activities. Some Example of such activities are as below;

• Employee Probation Evaluation
• Complaint and Grievance reporting
• Feedback or Survey form submission or generation
• Leave Application/Approval/Rejection
• Employee Transfer or Exit

Yes, TeamWise Payroll manages the entire employee based payroll cycle from Salary Generation to Deductions, Tax Calculation and Generation of Forms and Challans.